NOT GOING TO BE THERE? NO PROBLEM

Whether you need to sign for your package or just want a little extra security, it’s easy to request to hold a package for pickup at a convenient location near you. See the three easy steps below for more information

Track your package to begin

Request to redirect your package to a participating store. Enter your tracking number, then manage your delivery.

Change your delivery location

Set a new delivery location for your package, up to the end of the business day before it’s scheduled to arrive at the original address.

Pick it up in-store

Stop by the retail location you selected for pickup once you are notified.* Don’t forget to bring your ID and tracking number.

    RESCHEDULE SHIPMENT




    New Receiver's Information




      HOLD SHIPMENT

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                                                                                                                                                  HOW DOES FEDEX DROP OFF WORK?

      1. Pack and seal your package.

      Tape all the package seams securely. Make sure the package is in good condition and all old labels and barcodes are blacked out. The package should weigh 55 pounds or less. Get tips on packing or we can help you pack.

      2. Attach your shipping label.

      Easily create a label online or with your mobile phone. If you already have a label, you’re good to go. Attach the label on the biggest surface of the package and try not to put it across any seams or edges.

      3. Drop off at a location near            you

      Take your package and drop off at a retail location, or if your package is under 20″ x 12″ x 6″, you can also use a SHL Drop Box near you. There are no additional fees for dropping off a package.

      CAN I GET PACKING HELP?

      Yes, many locations have pros who can help, and everything packed by SHL Office is backed by the SHL Office® Packing Pledge. Get packing pricing and box options for SHL Office locations. Find a location and filter results for packing services..

        REQUEST A SERVICE